Frequently Asked Questions

BugLens is a free AI-powered nature identification platform. Using GPT-4 Vision, we can instantly identify insects, spiders, plants, flowers, and bug bites from a single photo. No signup required, no downloads, and always free.

BugLens achieves 95%+ accuracy for clear photos of common species. Accuracy varies by image quality, species rarity, and life stage. We always display a confidence percentage so you understand the reliability of each result. See our full Accuracy Report for detailed statistics.

Yes — completely free. No subscription, no hidden fees, no account required. We provide this service free to make nature identification accessible to everyone.

No. Images submitted for identification are processed in real-time and immediately discarded. We do not store your photos or use them to train AI models. See our Privacy Policy for full details.

Yes. All our tools include danger/venom/toxicity assessment. Spider and insect identifications include color-coded risk levels (green/yellow/red) and specific safety notes.

Clear focus, good lighting, and a close-up showing distinctive features. Natural light is best. Avoid flash when possible.

Our AI is best at commonly documented species. For rare species, accuracy decreases. We always show a confidence score — a score below 70% suggests you should seek expert confirmation.

Email bugs@buglens.app with the species you identified, what BugLens said, and a description of the specimen.